23 DECEMBER, 2025
PRIVACY POLICY
This Privacy Policy describes how Veddhama (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Veddhama is a subsidiary of Hitayu Holistic Private Limited.
CONTACT
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at:
India
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information about an identifiable individual.
Device Information
Purpose of collection:
To load the Site accurately and perform analytics to improve performance and user experience.
Source of collection:
Collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with website analytics, hosting, and performance service providers.
Personal Information collected:
Browser type, IP address, time zone, cookie data, pages viewed, search terms, and interaction patterns.
Order & Transaction Information
Purpose of collection:
To process orders, payments, shipping, provide invoices/order confirmations, communicate with you, and screen transactions for potential risk or fraud.
Source of collection:
Collected directly from you.
Disclosure for a business purpose:
Shared with payment gateways, logistics partners, and essential service providers.
Personal Information collected:
Name, billing address, shipping address, payment-related details, email address, and phone number.
Customer Support Information
Purpose of collection:
To provide effective customer support.
Source of collection:
Collected directly from you.
Disclosure for a business purpose:
Only as required to resolve support queries.
Personal Information collected:
Details shared during communication.
SHARING PERSONAL INFORMATION
We share your Personal Information with third-party service providers only to the extent necessary to operate our website and fulfill contracts with you, including:
Payment processors
Website hosting and maintenance providers
Analytics and performance monitoring tools
Legal or regulatory authorities, if required by law
BEHAVIOURAL & PERFORMANCE ADVERTISING
We may use analytics and advertising tools to understand how users interact with the Site and to improve marketing relevance.
Examples include:
Google Analytics
Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
We may share limited usage data with advertising partners through cookies or similar technologies, subject to user consent where applicable.
Learn more about online advertising:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-Out Options
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance: https://optout.aboutads.info/
USING PERSONAL INFORMATION
We use your Personal Information to:
Offer and deliver products or services
Process payments and fulfill orders
Communicate updates, offers, and service-related information
LAWFUL BASIS (GDPR)
If you are a resident of the EEA, we process your Personal Information based on:
Your consent
Contractual necessity
Legal obligations
Legitimate business interests
Protection of vital interests
RETENTION
We retain Personal Information only as long as necessary for legal, operational, or contractual purposes unless deletion is requested and permitted by law.
AUTOMATED DECISION-MAKING
Veddhama does not engage in fully automated decision-making or profiling that produces legal or significant effects on users.
Limited automated systems may be used by payment gateways or security tools for fraud prevention.
YOUR RIGHTS
GDPR (EEA Residents)
You have the right to access, correct, update, erase, or port your Personal Information.
Requests can be made using the contact details above.
CCPA (California Residents)
You have the right to know, access, correct, delete, and port your Personal Information.
You may authorize an agent to submit requests on your behalf.
COOKIES
We use functional, performance, analytics, and marketing cookies to improve user experience.
Cookies may be session-based or persistent (lasting from minutes up to two years).
You can manage cookies via your browser settings. Blocking cookies may affect certain Site functionalities.
More information:
www.allaboutcookies.org
DO NOT TRACK
We do not currently respond to “Do Not Track” signals due to the absence of consistent industry standards.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
COMPLAINTS
If you have concerns regarding data handling, please contact us using the details above.
If unresolved, you may approach the appropriate data protection authority in your jurisdiction.